Terms of Service

The agreement between you and Quinci Games when you use Loomweaver.

Last updated: May 23, 2026

Acceptance

By creating a Loomweaver account or otherwise using the Loomweaver service, you agree to these Terms of Service (“Terms”). If you do not agree, you may not use the service.

Who we are

Loomweaver is a product of Quinci Games, operated by an individual sole proprietor based in New Mexico, United States. Contact: [email protected].

In these Terms, “we”, “us”, and “Quinci Games” refer to the operator of the service. “The service” or “Loomweaver” refers to the software hosted at app.loomweaver.app, together with the marketing site at loomweaver.app.

What Loomweaver is

Loomweaver is a campaign-management application for tabletop role-playing games. It is provided “as-is” as a software-as-a-service offering. We make no guarantee that it will be suitable for any specific tabletop game system, ruleset, or use case.

Your account

You are responsible for:

You must be at least 13 years old to use Loomweaver. If you are between 13 and the age of majority in your jurisdiction, you may only use Loomweaver with the consent of a parent or legal guardian.

Your content

You retain full ownership of every campaign, NPC, location, item, session note, recording, image, and other piece of content you create or upload to Loomweaver. We do not claim any rights in your content beyond what is strictly necessary to operate the service on your behalf (storing, displaying it back to you, and processing it through the AI features you explicitly request).

You grant us a limited, non-exclusive license to host, store, transmit, and display your content solely for the purpose of providing the service to you and the players you invite. This license ends when you delete the content or your account.

You are responsible for the content you upload. Do not upload content you do not have the right to upload (e.g. copyrighted material without permission, third-party personal data without consent).

Acceptable use

You agree not to use Loomweaver to:

We may suspend or terminate accounts that violate these rules.

Subscriptions and payments

Some features of Loomweaver require a paid subscription. Subscription tiers, prices, and feature inclusions are published on the marketing site. Subscriptions renew automatically at the end of each billing period unless cancelled.

Payments are processed by our third-party payment processor (currently Polar), which acts as the merchant of record. Polar handles billing details, sales tax, and VAT collection on our behalf. We never see or store your full payment card number.

You can cancel your subscription at any time from within the app’s billing settings or by emailing [email protected]. Cancellation stops future billing; you retain access to paid features through the end of the current billing period.

Refunds

See our Refund Policy. In short: 14-day money-back, no questions asked.

Service availability

We aim to keep Loomweaver available and working well, but we do not guarantee uninterrupted access. The service may be temporarily unavailable for maintenance, upgrades, or due to factors outside our control (infrastructure outages, network issues, force majeure).

We will give reasonable notice of planned maintenance whenever possible.

Intellectual property

The Loomweaver software, brand, name, logo, marketing copy, and original visual design are owned by Quinci Games. Nothing in these Terms grants you any right to use those assets except as strictly necessary to use the service.

Third-party trademarks, names, and content referenced on the marketing site (e.g. game systems, references to specific platforms) remain the property of their respective owners.

Termination

You may stop using Loomweaver at any time by deleting your account from within the app or by emailing [email protected].

We may suspend or terminate your account if you materially violate these Terms or our acceptable-use rules. Where reasonable, we will give you notice and an opportunity to fix the issue first. We may terminate immediately and without notice in cases of serious abuse (illegal content, threats, fraud, infrastructure attacks).

If we terminate your account for material breach, no refund is due. If we discontinue the service entirely, we will give you at least 30 days’ notice and a way to export your data.

Disclaimers

Loomweaver is provided “as-is” and “as-available”, without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, secure, or that any defects will be corrected. AI features are provided for assistance only — outputs may be inaccurate, inappropriate, or unsuitable for your needs, and you are responsible for reviewing and validating AI-generated content before using it.

Limitation of liability

To the maximum extent permitted by law, Quinci Games shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising from your use of the service.

Our total cumulative liability for any claim arising out of or relating to these Terms or the service shall not exceed the amount you paid us in the 12 months preceding the claim, or USD $100 if you have not paid us anything, whichever is greater.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, our liability is limited to the smallest extent permitted by applicable law.

Indemnification

You agree to defend, indemnify, and hold Quinci Games harmless from any claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from your use of the service, your violation of these Terms, or your violation of any third-party right.

Governing law

These Terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-laws principles. Any dispute arising under these Terms shall be brought in the state or federal courts located in New Mexico, and you consent to personal jurisdiction in those courts.

If you are a consumer resident in the European Union or the United Kingdom, you retain the protections of any mandatory consumer-protection laws of your country of residence.

Changes

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Substantive changes will be announced through the app or via email to affected users at least 14 days before they take effect. Continued use of the service after a change takes effect constitutes acceptance of the updated Terms.

Contact

Email [email protected] with any question, concern, or notice under these Terms.